Stop In-Cart theft in shopping carts
with Visual AI
Theft in shopping carts is the biggest source
of losses at staffed checkouts.
- Loss Prevention Director French Supermarket & Hypermarket Retailer
The biggest source of losses at staffed checkouts is unpaid items left in shopping carts that go unseen by cashiers. These everyday losses represent significant, avoidable, theft.
Installed in over 2.000 checkouts to date with more installations every day
- Analysed > 1 Billion events in Real Time
- Recovered over €200M in sales for clients
- Boosts client Net Profit by up to 29%
CaddyCheck is an Out Of The Box AI Video Analytics solution that automatically controls 100% of shopping carts at traditional checkouts to detect items left in or under the cart basket.
Why use CaddyCheck?
In-Cart, Bottom of Basket, (“BoB” theft), is the simplest and lowest risk form of shoplifting. If detected, the customer can excuse themselves for “forgetting” about the trays or crates of beer, the multipacks of soft drinks, water, milk, juice etc… usually without fear of prosecution.
Even before COVID, most cashiers simply didn’t check shopping cart contents for unpaid items. What we see today is that 80%+ of cashiers simply do not control shopping carts for unpaid items. This can be the result of genuine oversight and forgetfulness, or actions of deliberate sweethearting and theft. Whatever the reason, CaddyCheck automates the control of every cart using market leading Visual AI to see if anything is left in the cart before payment takes place.
Most of these items simply don't get detected by EAS systems since they’re usually not tagged or secured electronically given their low risk.
CaddyCheck® is the ideal solution to detect these otherwise undetected sales, before they become losses. The cashier is notified in real time by an image on screen, and an audible signal, before the customer makes payment. This prompts staff to give a simple reminder to the customer about their “forgotten” items in or under the cart.
The objective of CaddyCheck is to assist employees by delivering proactive notifications that are non-conflictive, avoiding losses, and protecting retail profit.
Visual AI Made for Retail
Cutting Edge Loss Prevention Solutions
Why is CaddyCheck necessary?
- Leaving items in or under the shopping cart when passing the checkout is the simplest and lowest risk form of shoplifting.
- “Forgotten items in shopping carts” are today recognized as the biggest source of losses at staffed checkouts in food retail.
- As many as 1 in 4 shoppers leave items in the cart when at the checkout.
- 80%+ of cashiers do not check shopping carts for unpaid items.
What does CaddyCheck do?
- Stops in-cart theft in its tracks to prevent loss and improve retail profit.
- Automatically monitors every shopping cart passing through the checkout for “forgotten” purchases left in, under, or behind the cart.
- Proactively alerts staff with an instant notification when items are left in, under or behind the shopping cart.
- Ignores empty carts for improved staff compliance and efficiency
- Detects practically any item left in or under the cart (Beer, Milk, Soft drinks, Diapers, Detergent, Fresh food etc. in single and multi-pack formats.
- Generates automatic chainwide incident reports re: Detections (Location, Checkout, Time and Date Stamp, Cart Traffic Volume, Staff Non-compliance...)
CaddyCheck Benefits
- Prevents profits being pushed out of your stores.
- Out of the Box Visual AI - Thanks to over a Billion in-store analyses, CaddyCheck is now a Plug'n Play. It delivers precise Loss Prevention results on the same day of installation.
- Stand-alone Solution - Requires NO INTEGRATION WITH ePOS
- Can detect Pushouts and Walk-Throughs at closed or unattended checkouts.
- CaddyCheck® offers a proven ROI both as SaaS and CAPEX.
- Easy to Install, Easy to Use, Easy to Scale
Pushouts: When thieves take carts full of goods out of store
Push-Out Check® is a complimentary solution to CaddyCheck® . It automatically monitors any unauthorised exit point 24/7 (Store Entrances, Non-Purchase lanes etc.) for visitors leaving with or without shopping carts, baskets, bags or boxes, that haven't stopped to pay at the checkout... Staff are notified of incidents in real time before potential thieves leave the store. Alerts can be sent to any networked fixed or mobile device such as cellphones, remote screens, sirens, VMS, etc.
- A typical Pushout is valued at between €500-€1500.
- More than 30% of Pushouts go undetected, some retailers claim the number is higher than 90%.
- Even worse, up to 10% of Pushout theft events end in violence during attempts to recover goods outside the store.
- Push-Out Check automatically detects these events and gives an alarm while thieves are still inside the store.
Want to start improving YOUR profitability?
Contact us