“BackTray” is a CaddyCheck® detection option that alerts checkout staff to the presence of items left on the back tray of shopping carts as they pass the checkout (crates or trays of beer, soft drinks, milk, diapers, etc.).
More than 70% of shopping carts pass the checkout without any visual control by the cashier. As many as 8% of customers leave products on the back tray if the cart has one.
CaddyCheck® BackTray automatically controls every cart that passes the checkout. An instant audible and visual alarm is given when an item is present on the back tray of the cart. The cashier sees a pop-up image of the item causing the alarm on a screen that acts as a call to action. This can include a specific message on screen when items are detected.
With the attention of the cashier now firmly on the cart, it’s very difficult that goods are left unpaid. Empty shopping carts are ignored by the system to improve productivity.