BackTray is a CaddyCheck® detection option that alerts checkout staff to the presence of items on the back tray of shopping carts as they pass the checkout (crates or trays of beer, soft drinks, milk, toilet rolls etc.).
More often than not, staff at the checkout simply don’t check shopping cart contents. More than 70% of shopping carts pass the checkout without any visual control. As many as 8% of customers leave products on the back tray if the cart has one.
CaddyCheck® BackTray gives a real time instant audible and visual alarm when an item is present on the back tray of the cart. The cashier sees a pop-up image on screen of the cause of the alarm prompting remedial action.
With the attention of the cashier now firmly on the cart, it’s difficult that goods are left unpaid. Empty shopping carts are ignored by the system to improve productivity.